Tell Us What Needs Attention
For the fastest assessment, include the website address, platform if known, the changes or problems you are dealing with and whether you need one-time help or ongoing maintenance.
Call Webmaster Canada
Useful information to have ready
- Website URL
- WordPress, HTML, PHP or other platform if known
- Hosting provider if known
- List of urgent problems
- Typical monthly update needs
- Any deadline affecting the work
This rebuild intentionally does not publish a dummy email address or non-working contact form. The phone number above is the current public contact method.
What happens after you call
We first establish whether the request is a one-time update, a technical problem or a recurring maintenance need. If access or a deeper technical review is required, we identify that before estimating ongoing work. This prevents a simple request from quietly expanding into an undefined project.
Do not send passwords in an initial enquiry
Start with the public website address and a description of the issue. Account access should only be shared after the required systems and appropriate access method are established. Businesses should retain ownership of their domain, hosting and other core accounts whenever possible.
Examples of useful first requests
You can call about an outdated website that needs a cleanup, WordPress updates that have been postponed, content changes across several pages, a broken form, mobile display problems, SEO maintenance or a need for someone to manage routine website work each month.
One-time and recurring requests are both welcome
You do not need to know which service category applies before calling. Describe the outcome you need. A batch of website changes may be handled as a one-time project, while repeated requests can lead to a monthly arrangement after the workload is understood.
What we will need before making changes
Actual work generally requires appropriate access to the website files or CMS and sometimes hosting or related services. We establish that after the request is understood. Do not transfer domain ownership or give up control of core business accounts simply to obtain routine website support.